At okbk8, we take your privacy seriously. This page explains what personal information we collect, why we collect it, and how we keep it safe for every player in the Philippines. If you have questions, visit our FAQ page or review our Terms and Conditions for more context.
Last updated: January 2025. This Privacy Policy applies to all users of the okbk8 platform in the Philippines.
When you create an account on okbk8, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to verify that you meet the minimum age requirement of 21 years old as mandated for gaming platforms operating in the Philippines. We also use your contact details to send account-related notifications such as deposit confirmations, withdrawal updates, and security alerts. Your registration data is stored securely and is never shared with unrelated third parties. Providing accurate information during registration is a condition of using the platform, and any false details may result in account suspension.
To process deposits and withdrawals in Philippine pesos (PHP), okbk8 collects transaction-related data including your chosen payment method, transaction reference numbers, and timestamps. We do not store full card numbers or e-wallet PINs — payment processing is handled by verified third-party payment providers who operate under their own security standards. Transaction records are retained as required by applicable Philippine financial regulations and for the purpose of resolving any disputes that may arise. You can review your transaction history at any time through your account dashboard. If you notice any discrepancy in your records, please contact our support team promptly for investigation.
When you access okbk8 through a browser or mobile device, we automatically collect certain technical data such as your IP address, device type, operating system, browser version, and session duration. This information helps us optimise the platform for the wide variety of devices used by Filipino players, from Android smartphones to desktop browsers. Usage data also allows us to detect unusual login patterns that may indicate unauthorised access to your account. We do not use this data to build advertising profiles or sell it to marketing companies. Aggregated, anonymised usage statistics may be used internally to improve platform performance and game availability.
In certain circumstances — such as when processing a withdrawal above a specified threshold or when required by our compliance obligations — okbk8 may request a copy of a government-issued ID, such as a Philippine passport, driver's licence, or SSS/UMID card. These documents are used solely for the purpose of confirming your identity and ensuring that funds are released to the correct account holder. Identity documents are handled with the highest level of care and are stored in encrypted form with access restricted to authorised personnel only. We will never use your ID documents for any purpose beyond identity verification and regulatory compliance. Once verification is complete and no longer required for compliance purposes, documents are securely deleted in accordance with our data retention schedule.
As a player based in the Philippines, you have specific rights under the Data Privacy Act of 2012 (Republic Act No. 10173). okbk8 is committed to upholding these rights in full.
You have the right to request a copy of the personal data that okbk8 holds about you at any time. To submit an access request, contact our support team with your registered email address and a brief description of the information you are seeking. We will respond within a reasonable timeframe and provide the requested data in a clear, readable format. There is no fee for a standard access request, though we reserve the right to charge a reasonable administrative fee for excessive or repetitive requests. Your request will be processed in accordance with the Data Privacy Act of 2012.
If any of the personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request that it be corrected. You can update basic account details such as your mobile number or email address directly through your account settings. For corrections to more sensitive data — such as your registered name or date of birth — please contact our support team and provide supporting documentation where applicable. We will process correction requests promptly and confirm once the update has been made. Keeping your information accurate helps ensure smooth processing of deposits, withdrawals, and identity verification.
You may request the deletion of your personal data from okbk8's systems by contacting our support team and requesting account closure. Upon receiving your request, we will deactivate your account and begin the process of removing your personal data from our active systems. Please note that certain records — particularly transaction histories and identity verification documents — may be retained for a period required by Philippine law and our regulatory obligations before they can be permanently deleted. We will inform you of any such retention periods at the time of your request. Once the retention period has elapsed, your data will be securely and permanently erased.
okbk8 employs a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. All data transmitted between your device and our platform is encrypted using industry-standard TLS (Transport Layer Security) protocols, ensuring that your information cannot be intercepted during transmission. Access to personal data within our organisation is restricted on a need-to-know basis, and all staff who handle personal data are trained in data protection best practices. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with the requirements of the Data Privacy Act of 2012. We also encourage you to protect your own account by using a strong, unique password and enabling any available account security features. If you suspect that your account has been compromised, contact our support team immediately so we can take swift action to secure it.
If you have any concerns about how okbk8 handles your personal data, or if you would like to exercise any of your rights under the Data Privacy Act, our support team is ready to help. You can also check our FAQ for quick answers to common privacy questions.